Services


Quick Find

 

Appraisals

We teamed up with an Independent GIA Graduated Gemologist to provide you with an accurate and thorough certification service. Every item is cleaned, inspected, and given a detailed report accepted by insurance companies and ideal for resale purposes.
Please contact us for appraisal scheduling:
  • $75 - first item.
  • $50 - each additional.

 

Custom Work

With some of the best custom work in the industry, we can virtually make any piece you see or imagine. Our team will provide you with an estimate to build your design and CAD images to visualize your dream - free of charge*. Upon approval we will custom make your piece in the USA and have it in your hands within two weeks*.
*Initial inquiries are free and require no deposit. Further action may incur fees if the design is not fabricated. Each job is unique and may require additional time.
 

Financing

Several financing options are available and subject to credit approval through Synchrony Financial. No Interest if Paid In Full within 12 Months on purchases of $1,500 or more. Additional long term financing (over one year) is available.
 

Gift Wrapping

Every purchase comes with complimentary gift wrapping upon request. 
 

Gold Buying

Carroll / Ochs buys gold, silver, platinum, and diamonds. If you are interested in selling your unwanted jewelry stop by our location for a no-obligation consultation.
 

Insurance (Perfect Circle)

Carroll / Ochs is partnered with Jewelers Mutual to provide you with a convenient way to protect your investment. Jewelry insurance offers protection against damage, theft, and accidental loss. Perfect Circle will repair or replace your lost or damaged jewelry with the same quality as the original. If you are interested in this service please contact your personal sales associate for more information.
  • Approximate annual premium - $1 per $100 of insurance value*
  • Example - $50 yearly premium* for item with a $5000 insurance value.
  • Apply online at perfectcircleinsurance.com.
*Subject to change without notice. This service is provided by Jewelers Mutual and Carroll / Ochs cannot quote or guarantee premiums. These figures are to provide a rough idea of actual costs.
  

Free Jewelry Cleaning & Inspection

Fine jewelry should be professionally cleaned and inspected every six months. Carroll / Ochs is happy to provide this service to you free of charge. 
 

On-Site Jewelry Repair

Visit our On-Site Jewelry & Watch Repair page for more information and prices.
 

Free Layaway with Flexible Payments

  • Twelve Months to Pay
  • No fees*
  • 10% Initial Down Payment May Be Required
  • Flexible Payments Once a Month (minimum payment of $10 or 5% of sale; whichever is greater)
  • Full Cash Refund*
*Layaway accounts exceeding the allowed twelve month payment period may be subject to fees and/or refunded as store credit. Accounts with no activity after three months are restocked and store credit is issued until claimed. Altered merchandise is subject to service fees if work done. New layaways only. Specific items may be exempt from layaway. 
 

Special Requests

If you are unable to find your ideal engagement ring, diamond, or unique piece – please contact us for further assistance. We have many diamond and jewelry sources. Our associates are here to help you find the perfect diamond, ring, or gift.
 

Trade - In Program

If you are interested in selling your gold, silver, and platinum for store credit we will give you 150% of its cash value. This program does not require a minimum purchase value.
 

Watch Repair

Visit our On-Site Jewelry & Watch Repair page for more information and prices.
 
Please see our "Policies" page for additional information concerning some of our services.
 

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Copyright © 2017 Carroll / Ochs Jewelers, 514 N. Telegraph Rd., Monroe, MI 48162