Custom Work Procedure
All custom jewelry is nonrefundable and requires a deposit before the work begins. This deposit varies on a case to case basis. Full payment upon receipt of custom work will denote the clients complete satisfaction.
Diamond Weight Policy
Diamond carat weights represent the approximate total weight on a piece and may very. Carroll / Ochs diamond fraction chart:
|Fraction (ctw)||Decimal (ctw)||Fraction (ctw)||Decimal (ctw)|
|1||0.96 - 1.05||1/3||0.30 - 0.37|
|9/10||0.90 - 0.95||1/4||0.23 - 0.29|
|7/8||0.84 - 0.89||1/5||0.18 - 0.22|
|3/4||0.70 - 0.83||1/6||0.15 - 0.17|
|5/8||0.57 - 0.69||1/8||0.12 - 0.14|
|1/2||0.47 - 0.56||1/10||0.09 - 0.11|
|3/8||0.38 - 0.46|
If you are not completely satisfied with your purchase, return it within 30 days of your purchase. See our Online Refund Policy for orders placed online.
Additional Online Policies: